Reflect
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Recall an experience at work when your perceptions (or someone else’s perceptions) were later found to be distorted. The following factors distort our perceptions:
a. Stereotypes – Assign attributes to a group of people
b. Halo effect – Uses one attribute to develop an overall impression of a person or situation
c. Selective perception – Defines problems from one’s own point of view
d. Projection – Assigns personal attributes to others
e. Contrast effects – Derive meaning by contrasting it to another recent occurrence
f. Self-fulfilling prophecies – Predetermining a situation based on individual experiences
With your recalled experience in mind, and given what you’ve learned about differences and perceptions this week, compose a response that addresses the following points:
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Which one of the listed distortion factors most contributed to your situation?
· What could you have done differently?
Reflect
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3
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4
Which of the following strategies do you think has the most influence on creating a positive work environment, leading to greater job satisfaction and job performance? Please include a brief response to support your selection.
a. Job Involvement
b. Organizational Commitment
c. Quality of Leadership
d. Promotional Opportunities
e. Pay and Performance Incentives
Reflect
From the following list, select a motivational theory that you would be most likely to apply as a manager. Provide a brief explanation as to how you would apply this motivational theory.
a. Needs Theory
b. Equity Theory
c. Expectancy Theory
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