Privacy policy

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Privacy policy

At, the privacy of the personal data you share with us is taken seriously. Thus, we have created this Privacy Policy to guide you on how we collect, store and process your personal data and the choices you have regarding the data we hold about you.

Ensure you read this Privacy Policy as it will help you make an informed decision on whether to use or to continue using our website and its services. Any data collected from you is used to facilitate service delivery and improve our services. By using our website, you agree to all the policies stated on this page.

Fundamental principles

Your personal data is critically important to us and that is why we have developed the following fundamental principles to ensure secure and confidential ways of handling your data.

Our privacy policy is created in a way that it incorporates and clarifies the principles stated above.

What does this Privacy Policy cover?

This privacy policy concerns the personal data we get from you when you access or use any of the following

Our website, mobile applications and other products and services are referred to as “Services” in this Privacy Policy.

For any question concerning this Privacy Policy, do not hesitate to contact our support team through live chat, email at or call via the phone numbers indicated on our website.

How can we receive your personal data?

There are several ways in which we can receive your personal data and they include:

What information do we collect about you?

When you access and use of services, you might be requested to share with us some of the information that can be used to contact or identify you. This information is referred to as Personal Data. This information includes the following:

Apart from you sharing the information with us, we might collect your personal data automatically when you visit our website or member communities. Information collected includes:

The following are types of personal data and why we process it.

  Personal information types The purpose for collecting the information
1. User’s country For user verificationFor the prevention of fraudulent use and resale of User’s account.For VAT purposes and tax implications
2. User’s email For communication with a user.Channel to pass marketing and promotional materials to a user.
3. User’s name and surname For user verificationFor invoices, billing, and taxationFor the prevention of fraudulent use and resale of User’s account.
4. City/State/ZIP Code/address For billing information for invoices.

Why do we collect your data?

The following are some of the reasons why we might collect your personal data. Your data will be collected for one or more of the following purposes.

Grounds of collecting information from you

We may legally collect your personal information for any of the following purposes.

What legal basis do we have for processing your data?

The legal basis we have for collecting and processing your personal data depends on the Personal Data that we hold about you and the context in which the data was collected. We may process your personal data for the following reasons.

How can you share your personal information with us?

The following are some of the common ways you can willingly share your personal data with us.

You can share with us information related to your order, educational matter, personal, and financial information.

Which information can we receive from other sources?

We can receive some of your personal information from third parties whom you have permitted to share your personal data with us. The third parties include:

Most of these third parties are entitled to collecting your personal information on our behalf and sharing it with us.

Files. We have the right to store and access all the files that are downloaded and uploaded on our website by our customers. Please do not share any file on our website as long as you are not permitted to use it. Avoid sharing files that contain your personal information or the personal information of another person as we do not guarantee the security of such information. Never share any files prohibited by copyright laws as you will be responsible for any legal action taken concerning the files shared.

Who might we share your data with?

In some cases, we might share your personal data with third parties who might act on our behalf and under our instructions. The sharing can also be for legal reasons or when you have requested us to do so. This information can be shared with:

Other reasons we might share your personal information with a third party.

Your personal data might be shared with third parties for legal requirements in cases where we believe that such action is necessary for the following reasons.

Aggregated data

At times we will share data that has been aggregated with third parties. This means that all the personal information that can be used to identify you is removed from this data. The data is used for statistical purposes only and is not referred to as personal data. Even in this case, you still have the right to object to the use of your personal data.

Where do we store and process your data?

Most of the personal data we hold about our clients is processed and stored in the EU/European Economic Area (EEA) or the USA. When a client accepts this Privacy Policy, they permit us to store or process their data in any other state where we have servers or storage even if it is outside the EEA. In any such case, your data is encrypted securely and thus no unauthorized person can access this data.

Why can your data be processed outside the EEA?

What if your data cannot be processed within the EEA?

The following are the measures taken if your data cannot be processed within the EEA.

Access to your personal data via password

For certain parts or services on our website where you have been given or you have chosen a password enabling you to access them, it is your responsibility to keep the password secure. Never share your password with any third parties as they might end up accessing your account. If you think a third party has your password, please change this password as soon as possible. You can also contact us to get help with resetting your password.

Transmission and storage of your personal data

Although we try our level best to ensure the security of all the data we hold, we cannot assure you of 100% security on data transmitted and stored via the internet. To ensure maximum security of your personal data, we must ensure that all our data is encrypted to the standards required by the GDPR.

How long will we keep your data?

Your personal data will be kept in our database:

What if you refuse to share your data with us?

It is okay if you decide not to share your personal information with us. If the data is important to facilitate the delivery of a product you have ordered from us through a contract, we will refuse to enter into a contract with you until you share the information. Not sharing your personal data with us might make the delivery of a product and thus you must share certain data to make service delivery possible.

Your rights

We have certain legal data protection rights concerning the client’s personal data. The following are your rights under the law.

In cases of any of the above requests, you might be requested to verify your identity before our team can respond to your request.

Links to other websites

During your interactions with our website and its services, you will find links to other sites that we do not own and thus they are not operated by us. It is important to note that our terms and conditions and other policies do not apply to such websites. We do not have control on any data you share with them and thus it is important to review their Privacy Policy before sharing any personal data with them

Age limitations

We do not allow access to our website and its services to persons under the age of 16 years. For this reason, we do not intentionally or knowingly collect the personal data of persons under this age. If you are a parent, a guardian or any other person and you are aware of any person under this age who has provided us with their personal data, please do not hesitate to contact us. If this happens, we will take the necessary steps to permanently delete the personal data of such individuals.

Changes to this Privacy Policy

This Privacy Policy will be updated from time to time. If this happens, you will be notified of the changes in any of the following ways.

You need to review this Privacy Policy regularly as any changes made to this policy become effective immediately they are posted on this page.

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