Create a stakeholder map providing a visual representation of the internal and external stakeholders and narrative statements discussing these stakeholder perspectives in more detail. Additionally, consider the impact on internal stakeholders—those who work in areas of institutional operations—and develop an action plan for how you would work in concert with these stakeholders to enact your proposed policy.
Follow rubric verbatim:
****attached below is my interview questions and my interviewee also answers those questions. This information will have to be integrated in the paper
Guidelines for Submission: Your paper must be submitted as a four- to five-page (plus a cover sheet and reference page) Microsoft Word document with double spacing, 12-point Times New Roman font, one-inch margins, and at least three sources cited in APA format (following the APA Manual 6th Edition). Ensure that the cover sheet and reference page as also in APA format
HEA 560 Milestone Three Guidelines and Rubric
Because the clear majority of higher education institutions are not self-sustaining enterprises, many are dependent upon state and federal forms of financial
assistance, whether those funds are indirectly obtained through students’ federal or state financial aid awards, directly obtained through state appropriations, or
whether the funds support other aspects of the enterprise, including research and development. Given the expense of higher education to state and federal
government, students, families, or other donors, these important stakeholders increasingly hold higher education institutions accountable for student outcomes.
In order to retain state and federal funding, higher education institutions must achieve accreditation, which is most often granted by regional accrediting
agencies. Each of the six regional accrediting bodies in the United States has its own set of standards by which institutions are judged in three dimensions:
assessment of student learning outcomes, assessment of overall institutional effectiveness, and ongoing strategic planning activities.
The wide variety of stakeholders in higher education have demanded greater transparency in terms of institutional accountability. Therefore, programs like the
Voluntary System of Accountability provide formal means for institutions to share data regarding their undergraduate profiles, undergraduate success and
graduation rates, financial aid awards to students, admissions profiles, classroom environments (e.g., class sizes, student-to-faculty ratios), and percentages of
full-time faculty. With these data elements more readily available to the public than they were in the past, stakeholders—including students, parents, and
legislators—are better able to discern whether institutional investments are paying off and judge whether institutions are performing as well as they should.
While external stakeholders, including governmental officials, are increasingly holding institutions responsible for achieving student success outcomes, it is
important not to neglect the internal stakeholders who are often responsible for implementing policies. For instance, an admission policy seeking to increase
students’ enrollment may mean that existing admission staff need to review more admission applications, lead more students on tours, or respond to more
inquiries. Increased headcounts affect the number of courses offered by departments and programs, potentially impacting faculty teaching workloads. Internal
stakeholders advocating for enrollment of students from diverse backgrounds may point toward the lack of multicultural student services as a potential problem
in recruiting new students. The capacity of internal stakeholders to support—or stymie—the recommendations of policies should be carefully considered at this
stage of policy development.
In Module Five, you will create a stakeholder map providing a visual representation of the internal and external stakeholders and narrative statements discussing
these stakeholder perspectives in more detail. Additionally, you will consider the impact on internal stakeholders—those who work in areas of institutional
operations—and develop an action plan for how you would work in concert with these stakeholders to enact your proposed policy.
Specifically, the following critical elements must be addressed:
I. Internal and External Stakeholders
a. Recommend internal and external stakeholders to participate in the crafting of the policy and what their roles will be in the crafting of the
policy. You might also consider the possible impacts of the policy: Which internal and external stakeholders should be invited to attend? What
are the roles of the internal and external stakeholders?
b. Integrate the perspective of a higher education professional as discussed in your one-to-one interview with a professional regarding the state,
federal, and institutional policies believed to have the greatest impact on students’ access and success.
c. Create a stakeholder map using a power interest grid of internal and external stakeholders. Describe these stakeholder populations in more
detail and rank those that you believe will have the most influence on the decision to enact the policy, will be most negatively affected by the
policy’s implementation, and will have the most to gain from the policy’s implementation.
d. This critical element will require a minimum of one to two pages following APA format.
II. Action Plan and Additional Resources
a. Design an action plan that will result in necessary responses from internal and external stakeholders to the implementation of the policy. Based
on possible consequences of the implementation of policy, you might consider predicting potential responses from stakeholders. In preparation
for these responses, what are some proactive strategies that could impact future decision making regarding the implementation of policy?
b. Describe additional resources, for and from internal and external stakeholders, that the institution will need to provide and identify based on
implementation of the policy. Consider comparing and contrasting the original policy, as depicted within the mission and vision, and the new
policy. What are some of the justifications for the additional resources?
c. Describe how you might work with internal and external stakeholders to implement the policy most effectively. Develop specific steps that you
will take, including proactive strategies you may take to work with stakeholders. Create an outline for a communications plan to meet the needs
of these stakeholders.
d. This critical element will require a minimum of one to two pages following APA format.
III. Institutional Impacts
a. Analyze the impact of institutional operations for increasing enrollment, retention, and completion through implementation of this policy.
b. Describe how institutional operations may need to adjust to meet the policy requirements. Provide a minimum of three examples of areas of
institutional operation that may be affected. Predict how your proposed policy will impact internal institutional stakeholders and consider how
these stakeholders will respond to the policy given their roles in policy implementation. Compose two to three responses that you may consider
using when discussing the policy outcomes with those stakeholders.
c. This critical element will require a minimum of one to two pages following APA format.
Guidelines for Submission: Your paper must be submitted as a four- to five-page (plus a cover sheet and reference page) Microsoft Word document with double
spacing, 12-point Times New Roman font, one-inch margins, and at least three sources cited in APA format (following the APA Manual 6th Edition). Ensure that
the cover sheet and reference page as also in APA format.
Rubric
Critical Elements Proficient (100%) Needs Improvement (75%) Not Evident (0%) Value
Internal and External
Stakeholders
Develops a visual representation of
stakeholders using a power interest
grid. Describes the internal and
external stakeholders who should
participate in the crafting of the policy
and what their roles will be in crafting
the policy
Develops a visual representation of
stakeholders but key stakeholders are
missing. Describes the internal and
external stakeholders who should
participate in the policy but lacks
detail regarding their roles in policy
development
Does not develop a stakeholder
analysis using a power interest grid
and does not describe stakeholders
and their roles in crafting an
admission policy
2
5
Higher Education
Professional
Perspective
Integrates the full perspective of a
higher education professional.
Adequately describes the state,
federal, and institutional policies that
the professional believes have most
positively impacted students’ access
and success
Integrates partial perspective of a
higher education professional.
Describes only one or two state,
federal, or institutional policies, but
does not describe at least one policy
in each of those categorical areas
(state, federal, and institutional).
Describes how policies have impacted
students’ access or success, but not
both
Does not integrate the professional’s
perspective regarding the state,
federal, or institutional policies and
how those policies have impacted
both students’ access to higher
education and their success in higher
education
5
Action Plan
Designs an action plan that will result
in necessary responses from internal
and external stakeholders
Designs an action plan that will result
in necessary responses from internal
and external stakeholders but details
are cursory and overgeneralized
Does not design an action plan that
will result in necessary responses
from internal and external
stakeholders
20
Additional
Resources
Describes additional resources for and
from internal and external
stakeholders that the institution will
need to provide based on the
implementation of policy, providing
justification
Describes additional resources for and
from internal and external
stakeholders but lacks justification
Does not describe additional
resources for and from internal and
external stakeholders
20
Institutional Impacts Analyzes the impact of institutional
operations from increasing
enrollment, retention, and
completion through implementation
Analyzes the impact of institutional
operations from increasing
enrollment, retention, and
completion through implementation
but details lack relevance
Does not analyze the impact of
institutional operations from
increasing enrollment, retention, and
completion through implementation
20
Articulation of
Response
Submission has no major errors
related to citations, grammar, spelling,
syntax, or organization
Submission has major errors related
to citations, grammar, spelling, syntax,
or organization that negatively impact
readability and articulation of main
ideas
Submission has critical errors related
to citations, grammar, spelling, syntax,
or organization that prevent
understanding of ideas
10
Earned Total 100%
Deanna Buchanan
Southern New Hampshire University
Faculty in the Business School:
Interview Questions:
1. What do you see as the biggest issues facing next year’s incoming Freshman class?
2. Does the institution (Winthrop University) have plans to expand enrollment?
3. Do you feel the current admissions process is fair and equitable for all students?
4. What do students need to have completed prior to enrolling?
5. Do you think students need a certain skill set for this program? And why if yes?
6. Is diversity an issue for this institution (Winthrop)?
7. If you were able to make a policy shift in your department, what would it be/what would it address??
8. How do you feel local, state, or federal policy impacts your work on a regular basis?