You are an employee relations manager and Hector, the marketing director who supervises 18 professionals and support staff, comes to you about a concern. Hector starts out describing the work environment and states that it requires a “collaborative environment where the professionals give work direction to the support staff.” Hector indicates that Dana, a professional on his team, has started dating a person on the support staff. Although there is no policy prohibiting dating, several co-workers have complained about the two being too affectionate at work. Hector states that some employees are also implying that there is preferential treatment for Dana’s newfound love interest.
Written Assignment 6
Coaching Managers (to give feedback)
Format
Chose any three of the five examples and use the constructive feedback to coach the manager on how to give feedback to the employee.
Manager:
Employee:
Issue:
_____________________________________________________________________________
Summary of the situation
Prepare
Convey Positive Intent
Describe what you have observed
State impact of behavior or action
Ask other person to respond
Focus discussion on solutions not blame
Follow up plan (if any)