See attached questions and resources
Assignment 5: Complete an FMEA on the root cause identified in your5 Why’s analyses or choose the most significant cause from your Fishbone chart. The root or significant cause will be an input to the FMEA. Complete the exercise with the template provided (FMEA Template_1.xls). Send back only the completed Form—no need to complete the columns beyond the calculation of the RPM (Risk Priority Number).
Be sure to include your name when saving the file.
Assignment 6: Use Improvement tools (Poke-Yoke, Simulations, Mistake-Proofing, Spaghetti Diagrams) to evaluate improvements, and implement ideas. Submit a file or document with your potential solutions, based on what you have learned about the process.
>FMEA Worksheet
Potential Failure Mode Potential Failure Effects Potential Causes Current Controls SEV OCC DET RPN 10 Confirm Appt 10 10 4 0
4 6 No Charge 10 10 No Charge 10 5 9 No Charge 10 5 400 No Charge 10 8 Training of Technicians 5 400 10 2 10 No Charge 10 7 5 No Charge 10 3 10 Potential Failure Mode Potential Failure Effects SEV Potential Causes OCC Current Controls DET RPN EOC Actions Recommended SEV OCC DET RPN How Severe is the failure effect to the project objective? 0 0 Failure Modes and Effects Analysis Running Header: FISHBONE DIAGRAM 1 FISHBONE DIAGRAM 2 Fishbone Diagram Yisell Fernandez Fishbone Chat A fishbone drawing also is known as an effect and cause drawing or “Ishikawa diagram” is an imagining tool for classifying the probable reasons for a problematic to classify its main causes. The proposal of the drawing looks similar to a “skeleton of a fish”.
Mount Sinai Medical Center
Process Failure Modes and Effects Analysis (FMEA) Worksheet
Critical Element
Potential Failure Mode
Potential Failure Effects
Potential Causes
Current Controls
What is the critical element or part?
In what ways does this go wrong (fail)?
What is the consequence on Performance?
What causes or reasons for the loss of performance?
What are the existing controls and procedures (inspection and test) that prevent loss of performance?
FMEA Scale
Example
Process or Product Name:
Prepared by:
Page ____ of ____
Responsible:
FMEA Date (Orig) ______________ (Rev) _____________
Process Step
Key Process Input
SEV
OCC
DET
RPN
EOC
Actions Recommended
What is the process step
What is the Key Process Input?
In what ways does the Key Input go wrong (fail)?
What is the consequence on the Key Output Variables (Project Objective)?
How Severe is the failure effect to the project objective?
What causes the Key Input to go wrong?
How often does the cause occur?
What are the existing controls and procedures (inspection and test) that prevent the Failure Mode?
How well can you detect cause?
Appointment Scheduling
Customer Info
Inaccurate customer information
No Charge
1
0
Vacant/Not home
4
Confirm Appt
400
Appointment Scheduling Customer Info Inaccurate customer information No Charge 10
No Access
5
500
Appointment Scheduling Customer Info Inaccurate customer information
No charge
Customer Disputes
Review with Supervisor
9
3
6
Appointment Scheduling Customer Info Inaccurate customer information No Charge 10
Irate Customer
Review with Records Department
240
Arrive at Location
System Operation
False Alarm
Charges Waived
7
Review Instructions with Owner
700
Arrive at Location System Operation
Fails
Fees waived by Supervisor
Check Monitoring Signal
450
Arrive at Location
System Operations
Not Funtional/ Faulty
Install Error
Training of Technicians
8
Billing
Electonic Records
Improper Information
Form improperly completed
Establish Audit
200
Billing Electonic Records
Improper Repair Codes
Codes out of date
Updates and Versions correct
350
Billing Electonic Records
Database Errors
Quality Problems
Infrequent Inspection
300
FMEA Form
Process or Product Name: Prepared by: Page ____ of ____
Responsible: FMEA Date (Orig) ______________ (Rev) _____________
Process Step
Critical Input
Resp.
Actions Taken
Identify Process Step (if needed)
What is the critical Input?
In what ways does the Input fail?
What are the consequences
What causes the Critical input to fail?
How often does a cause occur?
What are the existing controls and procedures (inspection and test) that prevent lfailure?
How well can you detect the cause?
What are the actions for reducing the occurrence of the Cause, or improving detection?
Whose Responsible for the recommended action?
What are the actions taken with the recalculated RPN? Be sure to include completion month/year
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0 0 0
(FMEA) Note: Failure = loss of performance