Chapter 14 discusses the importance of managing stress at home and work and introduces some majorcauses of stress. Please discuss two causes of stress presented and suggest some adaptive ways to
manage and respond to such stressors based on the e-Text reading and the Week 15 Required
Resources material on Responding Rather Than Reacting.
Also, since this is your last week of the semester, talk about a few things that you found most useful in
the course. How and why do you think they are useful to your life personally, socially, and
professionally?
https://www.psychologytoday.com/us/blog/making-change/201307/dont-just-react-choose-yourresponse
https://www.huffpost.com/entry/dont-shoot-the-second-arr_b_5102701
Course Reflections
Please answer the following questions on a Microsoft Word document and submit through Turnitin.
Think back over the semester in this course and thoughtfully respond to the following questions:
1. What you have learned?
2. What would you have wanted to learn more about?
3. How has your thinking changed about the topics of the course?
4. Talk about 3 concepts from the course and how you could apply them to either your professional or
academic life?
5. What would you change to improve the course?
COURSE DESCRIPTION
Explores the interpersonal skills known to be key ingredients for successful
everyday interactions with a focus
on the challenges of workplace relationships involving coworkers, supervisors, and
customers/clients. Some
major skill areas covered in the course include making a good impression with your
employer, managing
conflict with difficult coworkers, working on a team with diverse groups of people,
providing exceptional
service for customers/clients, and managing on-the-job stressors.
COURSE LEARNING OBJECTIVES
By the end of this course, students will be able to:
• Manage conflicts at the workplace and at home
• Develop stress management strategies
• Demonstrate mechanisms to cope with personality clashes between individuals
• Explain the influence of social factors on human behavior
The eText for this course is Reece, B., & Reece, M.
(2017). Effective Human Relations: Interpersonal and Organizational Applications (13th ed), Cengage
learning.