The assessment -1 report only to be done.
School of IT and Business
HV
4
70
2
Bachelor of Applied Business & Management
HV470
3
Graduate Diploma of Applied Business &Management
AM622
5
Operations Management
Course outline – Trimester
1
/ 2020
(2 March 2020 – 26 June 2020)
Course code
AM6225
Contact hours
52
Level
6
Self-Directed with tutorial support available
19
Credits
15
Self-Directed Hours
79
Course Aim
The aim of this course is to give students an understanding of the concepts and analytical methods that contribute to the systematic direction and control of the processes that transform inputs into completed goods and services, with focus on the efficient and effective management of resources.
Course Tutor School of IT & Business
Name: Fahimi Ali
Programme Manager: Xanthia Bollen
Office: Level 7, Tower Block, Petone Campus
Office: Level 7, Tower Block, Petone Campus
E-mail: Fahimi.ali@weltec.ac.nz
E-mail: xanthia.bollen@wandw.ac.nz
Phone: 04 8300895
Head of School: Mary-Claire Proctor
Email: mary.proctor@wandw.ac.nz
Programme Schedule
Course duration: 2 March – 26 June 2020
Class timing:
Monday
9.00 AM – 1.00 PM
Petone Campus
A107
Study breaks : (Mid) 13 April – 17 April 2020;
(End) 8 June – 26 June 2020
Public holiday : Friday, 10 April 2020 (Good Friday)
: Monday, 13 April 2020 (Easter Monday)
Monday, 27 April 2020 (Anzac Day)
Monday, 01 June 2020 (Queen’s Birthday)
Learning Outcomes
By the end of this course the student will be able to:
1. Demonstrate the primary role and functions of operations management within the organisational and external environment.
2. Demonstrate understanding of quality management principles and use quality tools and techniques in the design of efficient and effective operating systems.
3. Explain and apply principles and practices for the design and specification of products, services, processes, jobs and systems, including project management.
4. Apply performance measurement and control
5. Evaluate resource planning, sales forecasting and production planning techniques and apply the principles of capacity management for a particular situation.
Text and Readings
Recommended reading (book):
Stevenson, W. J. (2015). Operations Management (12 ed.). New York: McGraw Hill
Other resources (book):
Schroeder, R., Goldstein, S., & Rungusanatham, M. J. (2011). Operations management. Contenporary Concepts and Cases. (5 ed.) New York: McGraw Hill
Additional resources will be uploaded on Moodle as and when necessary.
Assessments
There are three assessments for this paper (NO EXAM). Information about the assessments will be discussed in the class.
No.
Assessment name
Passing Criteria
Weighting
Learning Outcomes
Due date
1.
Assignment 1 – Report
Must achieve a minimum of 50% for each assessment
30%
1,2
3/4/20
2.
Assignment 2 – Report
30%
8/5/20
3.
Assignment 3 – Case Study
40%
4,5
5/6/20
Course guideline
Week
Class
Date
(Monday)
Topics covered (may subject to change)
2 March
Introduction to Operation Management
2
9 March
Competitiveness, Strategy and Productivity
3
16 March
Management of Quality
23 March
Quality Control
30 March
Product & Service Design
ASSESSMENT 1 SUBMISSION (3/4/20)
6
6 April
Process Selection and Facility Layout
7
13 April – 17 April
STUDY BREAK (1 week)
8
20 April
Work Design & Measure
9
27 April
Project Management
10
4 May
Project Management
ASSESSMENT 2 SUBMISSION (8/5/20)
11
11 May
Forecasting
12
18 May
Forecasting
13
25 May
Strategic Capacity Planning
14
1 June
Course Revision
ASSESSMENT 3 SUBMISSION (5/6/20)
15,16,17
8 June – 26 June
STUDY BREAK – No exams (3 weeks)
It is my pleasure to have you in this course. Work hard and have fun
GM2: Achievement-based assessment results and course grades
Where grades are allocated according to the level of achievement the following grading system applies to both assessment results and course grades.
Achievement
Description
Grade
Grade Point
Result / Mark Range
Excellent
Learning outcomes met. Proficient in the most difficult concepts, theories and skills. Is able to integrate concepts, theories and skills, and recognise the links and relationships between them. Is able to adapt and apply concepts, theories and skills to new situations, and to formulate and evaluate new ideas.
A+
4
90–100
A
4
80–89
Good
Learning outcomes met. Is able to use and apply the fundamental theories, concepts and skills of the learning outcomes to a wide range of problems, going beyond mere replication of content knowledge or skill. Shows an understanding of key ideas, awareness of their relevance, some use of analytical skills and some originality.
B+
3.3
75–79
B
3
65–74
Satisfactory
Learning outcomes met. Has a basic grasp of factual content, theories, concepts and issues, and/or performance of basic skills to a level that would allow continuation of study in the area or to carry out work requiring these skills.
C+
2.3
60–64
C
2
50–59
Ungraded Pass
Learning outcome/s met. Ungraded assessment result and/or course grade.
P
1
P
Not Achieved
Unsuccessful assessment attempt result; optional assessment not submitted result (0)
Course grade when all required assessments attempted but one or more learning outcomes not met.
D
0
0–49
Ungraded Fail
Required assessment not submitted;
Course grade when either one or more required assessments are not attempted and/or one or more course requirements are not met.
F
0
F
Self-directed learning
To enhance the likelihood of success, students are advised to undertake the following activities independently of, but following guidance from, course tutors. These activities are allocated time within the overall programme hours and more specifically identified within each course.
Independent self-directed activities include:
Activity
Evidence
Assessment preparation
Student completes assignment/s on time, and is prepared for supervised assessments
Laboratory / workshop
Student practices skills or develops outputs to meet assessment task requirements
Group study
Notes, activities or output meet assessment task requirements
Independent study
Student engages in a variety of tutor recommended or self-selected materials to meet assessment outcomes
Information gathering, readings
Student discusses gathered information in tutor-directed activities, and in assessment (including evidence for portfolio)
Observation
Student reflects on work place practice in relation to theoretical and practical learning
Project work
Defined project outcomes are progressively achieved
‘A’ Grade Description
‘B’ Grade Description
‘C’ Grade Description
‘D’ Grade Description
Criterion One:
Ideas and understanding
· Excels in responding to assessment tasks
· Interesting; demonstrates development of complex ideas
· Appropriately limits and defines terms. Central ideas are clearly and succinctly communicated
· Understands and critically evaluates supporting evidence /reference material
· A sound course, responding to assessment tasks
· Attempts to define terms, not always successful
· Clearly states central ideas, but may have minor lapses in development
· Begins to acknowledge the complexity of central ideas and the possibility of other points of view
· Shows careful reading of supporting evidence/ reference material but may not evaluate them critically
· Adequate, but less effective response to assessment tasks
· Presents central ideas in general terms, occasionally depending on generalisations and/or dictionary definitions
· Limited exploration of other points of views
· Shows basic comprehension of supporting evidence /reference material with occasional lapses in understanding
· Does not respond appropriately to the assessment task
· Lacks central ideas
· Supporting evidence /reference material misunderstood or inadequate
· Ineffective development of ideas
· Assessment too brief
Criterion Two:
Supporting Evidence
· Uses citations appropriately and effectively, providing sufficient evidence
· Explanations supported and justified convincingly
· Support points using a range of relevant citations
· Begins to interpret and justify the evidence, explaining connections between evidence and main ideas
· Generalizations sometimes used to support points
· Sometimes depends on unsupported evidence or personal experience
· Occasionally assumes that evidence speaks for itself and needs no application to the point being discussed
· Occasional lapses in logic
· Uses irrelevant or inadequate supporting evidence /reference material throughout
· Supporting evidence /reference material consistently not acknowledged
Criterion Three:
Organisation and coherence
· Uses logical structure appropriate to assessment tasks
· Transitional sentences often develop and link ideas and identify their logical relations
· Paragraphs have topic sentences guiding the reader through the chain of reasoning or progression of ideas
· Shows a logical progression of ideas and uses transitional sentences
· Some logical links may be faulty but each paragraph clearly relates to central ideas
· Occasionally lists ideas arranged randomly (rather than using any evident logical structure)
· While each paragraph may relate to central idea, logic is not always clear
· Arrangement of sentences within paragraphs may occasionally lack coherence
· Lacks organisation, paragraph coherence and uses few or inappropriate transitional sentences
· Paragraphs lack topic main ideas and may not all relate to assessment tasks
Criterion Four:
Style
· Chooses words for their precise meaning and uses discipline appropriate language
· Writing style fits assessment task
· Sentences are varied, yet clearly structured, focused and succinct
· Generally uses words and discipline appropriate language accurately and effectively
· Sentences generally clear, well structured and focused, though some sentences may be awkward or ineffective
· Occasionally uses relatively vague and simple words
· May use some non academic language occasionally
· Sentence structure generally correct, but sentences may occasionally be wordy, unfocused, repetitive or confusing
· Too vague and abstract
· Overall, contains awkward or grammatically incorrect sentences
· Majority of sentence structure is too simple with use of non academic language
Criterion Five:
Mechanics
(Spelling, punctuation, grammar, referencing and formatting)
· Almost entirely free of mechanical errors
· May contain mechanical errors, which may distract the reader but not impede understanding
· Contains several mechanical errors, which may temporarily confuse the reader but not impede the overall understanding
· Contains many mechanical errors that block the reader’s understanding and ability to see connections between ideas
ASSESSMENT MARKING GUIDE RUBRIC.
NB: To achieve an A grade a student must achieve an A in 3 of the 5 criteria and at least a B for the other 2; To achieve a B grade a student must achieve a B for 3 of the 5 criteria and at least a C for the other 2; To achieve a C grade a student must achieve a C for all criteria.
ASSESSMENTS
There are three assessments for this paper. You will work individually to complete all three assessments. Each assessment will be discussed duing class hours. So DO NOT miss the class sessions.
Must achieve a minimum of 50% for each assessment
If you need any further clarification regarding the assessments, please email me at
fahimi.ali@weltec.ac.nz
. We will work on it together.
For each assessment you are required to follow the guidelines including the format and the word limits. An electronic copy of the assessments must be submitted on Turnitin (via Moodle) by the due dates of each assessment.
Other guidelines for all assessments:
For all written assessments you are expected to use APA 7th edition referencing system to acknowledge the resources which you use to support your points in the discussion. This includes in-text citations and the list of references. You are required to use a variety of secondary resources to support the points/arguments you make in the discussion of the report.
Do not use Wikipedia, Wikis, BusinessDictionary.com and answers.com as secondary resources.
Complete the following assessment checklist for each assessment before submission. I strongly recommend that you consult the Learning Support Advisors at the Learning Commons for item number 1, 2, 3, 4 and 5.
Include page numbers |
Editorial – check line spacing, font size (constant), alignment |
Headings and sub-headings to be in bold and underlined |
APA referencing |
Proofread – Check spelling and grammar (this will make your idea being communicated better) |
Remember that you are writing for the reader (someone else) not to yourself. So be clear in communicating your ideas, arguments and facts.
Assessment 1 – Report (
Total Marks: 100 – weighting for course: 30%)
LO1: Demonstrate the primary role and functions of operations management within the organisational and external environment.
LO2: Demonstrate understanding of quality management principles and use quality tools and techniques in the design of efficient and effective operating systems.
Due Date : 3 April 2020, Friday, 11.59pm
Submission : In Turnitin via Moodle
Number of words : 2,500
Instructions:
Select one New Zeland business. It is recommended that you choose an organisation where you can obtain information easily. It can be from any industry that you are interested to explore.
Imagine that you are just being appointed as an external business consultant for the organisation. You main task is to explore the organisation’s current operation management and quality management areas.
Your report should consist of:
1) Cover page
2) Table of content
3) Executive summary 5 marks
4) Purpose of this report 3 marks
5) Industry backround
Overview (NZ and global) 5 marks
6) Organisation details:
Nature of business, mission, vision, management, location, employees, financial situation (if any), website, social media, competitors.
8 marks
7) Operation strategy
· Define and explain operations strategy 6 marks
· Analyse the organisation’s and the operation strategy(ies).
Example of strategies :Low-cost, scale-based, specialisation, newness, flexible, high quality, service, sustainability. 8 marks
· Investigate if the organisation’s operation strategy formulation
5 marks
8) Quality Management
· Define and explain quality management 8 marks
· Analyse the organisation’s the quality management strategy(ies). 8 marks
· Identify an operational problem (product or service related) of the selected organisation and draw a cause and effect diagram (Ishikawa diagram) to identify the contributing factors (at least 4 main areas of contribution)
(4 x 5 marks = 20 marks)
· Recommend practical solution(s) to the problem 10 marks
(Maximum of 3 solutions)
Report summary 5 marks
APA referencing & citation 5 marks
Other editorial (fonts size, margins, headings, numberings) 4 marks
Total marks = 100 marks
Assessment 2 – Report
(Total Marks: 100 – weighting for course: 30%)
LO3: Explain and apply principles and practices for the design and specification of products, services, processes, jobs and systems, including project management.
Due Date : 08 May 2020, Friday (11.59 pm)
Submission : In Turnitin via Moodle
Number of words : 2,500
Instructions:
In continuation to your report in Assesssment 1, the organisation has agreed to award you another consultancy task. You are now required to write a report on a project for product design, processes and job improvement for the organisation. The project must be based on the ‘recommended practical solutions to the problem’ identified in your Assessment 1.
Your report should consist of:
1) Cover page
2) Table of content
3) Executive summary 5 marks
4) Purpose of this report 3 marks
5) Project detail
· List the recommended solution(s) (from assignment 1) 2 marks
· Identify the activities required to solve the problem(s) 10 marks
· Identify the Behavioral Approach(es) for the existing employee to implement each of the identified activities 10 marks
· Draw a weekly Gantt Chart for the activites 20 marks
(marks are based on: presentation, timely, logical flow)
· Identify the budget to run each of the activities 10 marks
(provide evidence of the cost / budget figures)
· Identify the potential barriers to run the activities
(internal & external) – Minimum of 5 barriers (5 x 5 marks = 25 marks
6) Conclusion 5 marks
APA referencing & citation 5 marks
Other editorial (fonts size, margins, headings, numberings) 5 marks
TOTAL MARKS = 100
Assessment 3 – Case Study
(Total Marks: 100 – weighting for course: 40%)
LO4: Apply performance measurement and control
LO5: Evaluate resource planning, sales forecasting and production planning techniques and apply the principles of capacity management for a particular situation
Due Date : 05 June 2020, Friday (11.59 pm)
Submission : In Turnitin via Moodle
Number of words : 3,000 words
Instructions:
This assessment is divided into 3 sections. Section A covers LO4 and section B and C cover LO5. You have to attempt all sections.
Section A: Performance measurement control (24 marks)
1) Describe and analyse the four parts of the performance management model.
(The analysis should include: definition, explaination, example (application) and conclusion) (4 x 6 marks = 24 marks)
Section B: ERP and sales forecasting (36 marks)
1) Explain:
a) Enterprise Resource Planning (ERP) (4 x 3 marks = 12 marks)
b) Sales Forecasting (4 x 3 marks = 12 marks)
c) Production planning (4 x 3 marks = 12 marks)
Desription and analysis should include; definition, explanation, example (application) and conclusion
Section C: Capacity management (24 marks)
1) Explain the eight steps in the Capicity Planning Process
Explanation should include: description and example (application)
(8 x 3 marks = 24 marks)
Conclusion 5 marks
APA referencing & citation 6 marks
Other editorial
(fonts size, margins, headings, numberings) 5 marks
TOTAL MARKS = 100
School of IT and Business
HV
4
70
2
Bachelor of Applied Business & Management
HV470
3
Graduate Diploma of Applied Business &Management
AM622
5
Operations Management
Course outline – Trimester
1
/ 2020
(2 March 2020 – 26 June 2020)
Course code
AM6225
Contact hours
52
Level
6
Self-Directed with tutorial support available
19
Credits
15
Self-Directed Hours
79
Course Aim
The aim of this course is to give students an understanding of the concepts and analytical methods that contribute to the systematic direction and control of the processes that transform inputs into completed goods and services, with focus on the efficient and effective management of resources.
Course Tutor School of IT & Business
Name: Fahimi Ali
Programme Manager: Xanthia Bollen
Office: Level 7, Tower Block, Petone Campus
Office: Level 7, Tower Block, Petone Campus
E-mail: Fahimi.ali@weltec.ac.nz
E-mail: xanthia.bollen@wandw.ac.nz
Phone: 04 8300895
Head of School: Mary-Claire Proctor
Email: mary.proctor@wandw.ac.nz
Programme Schedule
Course duration: 2 March – 26 June 2020
Class timing:
Monday
9.00 AM – 1.00 PM
Petone Campus
A107
Study breaks : (Mid) 13 April – 17 April 2020;
(End) 8 June – 26 June 2020
Public holiday : Friday, 10 April 2020 (Good Friday)
: Monday, 13 April 2020 (Easter Monday)
Monday, 27 April 2020 (Anzac Day)
Monday, 01 June 2020 (Queen’s Birthday)
Learning Outcomes
By the end of this course the student will be able to:
1. Demonstrate the primary role and functions of operations management within the organisational and external environment.
2. Demonstrate understanding of quality management principles and use quality tools and techniques in the design of efficient and effective operating systems.
3. Explain and apply principles and practices for the design and specification of products, services, processes, jobs and systems, including project management.
4. Apply performance measurement and control
5. Evaluate resource planning, sales forecasting and production planning techniques and apply the principles of capacity management for a particular situation.
Text and Readings
Recommended reading (book):
Stevenson, W. J. (2015). Operations Management (12 ed.). New York: McGraw Hill
Other resources (book):
Schroeder, R., Goldstein, S., & Rungusanatham, M. J. (2011). Operations management. Contenporary Concepts and Cases. (5 ed.) New York: McGraw Hill
Additional resources will be uploaded on Moodle as and when necessary.
Assessments
There are three assessments for this paper (NO EXAM). Information about the assessments will be discussed in the class.
No.
Assessment name
Passing Criteria
Weighting
Learning Outcomes
Due date
1.
Assignment 1 – Report
Must achieve a minimum of 50% for each assessment
30%
1,2
3/4/20
2.
Assignment 2 – Report
30%
8/5/20
3.
Assignment 3 – Case Study
40%
4,5
5/6/20
Course guideline
Week
Class
Date
(Monday)
Topics covered (may subject to change)
2 March
Introduction to Operation Management
2
9 March
Competitiveness, Strategy and Productivity
3
16 March
Management of Quality
23 March
Quality Control
30 March
Product & Service Design
ASSESSMENT 1 SUBMISSION (3/4/20)
6
6 April
Process Selection and Facility Layout
7
13 April – 17 April
STUDY BREAK (1 week)
8
20 April
Work Design & Measure
9
27 April
Project Management
10
4 May
Project Management
ASSESSMENT 2 SUBMISSION (8/5/20)
11
11 May
Forecasting
12
18 May
Forecasting
13
25 May
Strategic Capacity Planning
14
1 June
Course Revision
ASSESSMENT 3 SUBMISSION (5/6/20)
15,16,17
8 June – 26 June
STUDY BREAK – No exams (3 weeks)
It is my pleasure to have you in this course. Work hard and have fun
GM2: Achievement-based assessment results and course grades
Where grades are allocated according to the level of achievement the following grading system applies to both assessment results and course grades.
Achievement
Description
Grade
Grade Point
Result / Mark Range
Excellent
Learning outcomes met. Proficient in the most difficult concepts, theories and skills. Is able to integrate concepts, theories and skills, and recognise the links and relationships between them. Is able to adapt and apply concepts, theories and skills to new situations, and to formulate and evaluate new ideas.
A+
4
90–100
A
4
80–89
Good
Learning outcomes met. Is able to use and apply the fundamental theories, concepts and skills of the learning outcomes to a wide range of problems, going beyond mere replication of content knowledge or skill. Shows an understanding of key ideas, awareness of their relevance, some use of analytical skills and some originality.
B+
3.3
75–79
B
3
65–74
Satisfactory
Learning outcomes met. Has a basic grasp of factual content, theories, concepts and issues, and/or performance of basic skills to a level that would allow continuation of study in the area or to carry out work requiring these skills.
C+
2.3
60–64
C
2
50–59
Ungraded Pass
Learning outcome/s met. Ungraded assessment result and/or course grade.
P
1
P
Not Achieved
Unsuccessful assessment attempt result; optional assessment not submitted result (0)
Course grade when all required assessments attempted but one or more learning outcomes not met.
D
0
0–49
Ungraded Fail
Required assessment not submitted;
Course grade when either one or more required assessments are not attempted and/or one or more course requirements are not met.
F
0
F
Self-directed learning
To enhance the likelihood of success, students are advised to undertake the following activities independently of, but following guidance from, course tutors. These activities are allocated time within the overall programme hours and more specifically identified within each course.
Independent self-directed activities include:
Activity
Evidence
Assessment preparation
Student completes assignment/s on time, and is prepared for supervised assessments
Laboratory / workshop
Student practices skills or develops outputs to meet assessment task requirements
Group study
Notes, activities or output meet assessment task requirements
Independent study
Student engages in a variety of tutor recommended or self-selected materials to meet assessment outcomes
Information gathering, readings
Student discusses gathered information in tutor-directed activities, and in assessment (including evidence for portfolio)
Observation
Student reflects on work place practice in relation to theoretical and practical learning
Project work
Defined project outcomes are progressively achieved
‘A’ Grade Description
‘B’ Grade Description
‘C’ Grade Description
‘D’ Grade Description
Criterion One:
Ideas and understanding
· Excels in responding to assessment tasks
· Interesting; demonstrates development of complex ideas
· Appropriately limits and defines terms. Central ideas are clearly and succinctly communicated
· Understands and critically evaluates supporting evidence /reference material
· A sound course, responding to assessment tasks
· Attempts to define terms, not always successful
· Clearly states central ideas, but may have minor lapses in development
· Begins to acknowledge the complexity of central ideas and the possibility of other points of view
· Shows careful reading of supporting evidence/ reference material but may not evaluate them critically
· Adequate, but less effective response to assessment tasks
· Presents central ideas in general terms, occasionally depending on generalisations and/or dictionary definitions
· Limited exploration of other points of views
· Shows basic comprehension of supporting evidence /reference material with occasional lapses in understanding
· Does not respond appropriately to the assessment task
· Lacks central ideas
· Supporting evidence /reference material misunderstood or inadequate
· Ineffective development of ideas
· Assessment too brief
Criterion Two:
Supporting Evidence
· Uses citations appropriately and effectively, providing sufficient evidence
· Explanations supported and justified convincingly
· Support points using a range of relevant citations
· Begins to interpret and justify the evidence, explaining connections between evidence and main ideas
· Generalizations sometimes used to support points
· Sometimes depends on unsupported evidence or personal experience
· Occasionally assumes that evidence speaks for itself and needs no application to the point being discussed
· Occasional lapses in logic
· Uses irrelevant or inadequate supporting evidence /reference material throughout
· Supporting evidence /reference material consistently not acknowledged
Criterion Three:
Organisation and coherence
· Uses logical structure appropriate to assessment tasks
· Transitional sentences often develop and link ideas and identify their logical relations
· Paragraphs have topic sentences guiding the reader through the chain of reasoning or progression of ideas
· Shows a logical progression of ideas and uses transitional sentences
· Some logical links may be faulty but each paragraph clearly relates to central ideas
· Occasionally lists ideas arranged randomly (rather than using any evident logical structure)
· While each paragraph may relate to central idea, logic is not always clear
· Arrangement of sentences within paragraphs may occasionally lack coherence
· Lacks organisation, paragraph coherence and uses few or inappropriate transitional sentences
· Paragraphs lack topic main ideas and may not all relate to assessment tasks
Criterion Four:
Style
· Chooses words for their precise meaning and uses discipline appropriate language
· Writing style fits assessment task
· Sentences are varied, yet clearly structured, focused and succinct
· Generally uses words and discipline appropriate language accurately and effectively
· Sentences generally clear, well structured and focused, though some sentences may be awkward or ineffective
· Occasionally uses relatively vague and simple words
· May use some non academic language occasionally
· Sentence structure generally correct, but sentences may occasionally be wordy, unfocused, repetitive or confusing
· Too vague and abstract
· Overall, contains awkward or grammatically incorrect sentences
· Majority of sentence structure is too simple with use of non academic language
Criterion Five:
Mechanics
(Spelling, punctuation, grammar, referencing and formatting)
· Almost entirely free of mechanical errors
· May contain mechanical errors, which may distract the reader but not impede understanding
· Contains several mechanical errors, which may temporarily confuse the reader but not impede the overall understanding
· Contains many mechanical errors that block the reader’s understanding and ability to see connections between ideas
ASSESSMENT MARKING GUIDE RUBRIC.
NB: To achieve an A grade a student must achieve an A in 3 of the 5 criteria and at least a B for the other 2; To achieve a B grade a student must achieve a B for 3 of the 5 criteria and at least a C for the other 2; To achieve a C grade a student must achieve a C for all criteria.
ASSESSMENTS
There are three assessments for this paper. You will work individually to complete all three assessments. Each assessment will be discussed duing class hours. So DO NOT miss the class sessions.
Must achieve a minimum of 50% for each assessment
If you need any further clarification regarding the assessments, please email me at
fahimi.ali@weltec.ac.nz
. We will work on it together.
For each assessment you are required to follow the guidelines including the format and the word limits. An electronic copy of the assessments must be submitted on Turnitin (via Moodle) by the due dates of each assessment.
Other guidelines for all assessments:
For all written assessments you are expected to use APA 7th edition referencing system to acknowledge the resources which you use to support your points in the discussion. This includes in-text citations and the list of references. You are required to use a variety of secondary resources to support the points/arguments you make in the discussion of the report.
Do not use Wikipedia, Wikis, BusinessDictionary.com and answers.com as secondary resources.
Complete the following assessment checklist for each assessment before submission. I strongly recommend that you consult the Learning Support Advisors at the Learning Commons for item number 1, 2, 3, 4 and 5.
Include page numbers |
Editorial – check line spacing, font size (constant), alignment |
Headings and sub-headings to be in bold and underlined |
APA referencing |
Proofread – Check spelling and grammar (this will make your idea being communicated better) |
Remember that you are writing for the reader (someone else) not to yourself. So be clear in communicating your ideas, arguments and facts.
Assessment 1 – Report (
Total Marks: 100 – weighting for course: 30%)
LO1: Demonstrate the primary role and functions of operations management within the organisational and external environment.
LO2: Demonstrate understanding of quality management principles and use quality tools and techniques in the design of efficient and effective operating systems.
Due Date : 3 April 2020, Friday, 11.59pm
Submission : In Turnitin via Moodle
Number of words : 2,500
Instructions:
Select one New Zeland business. It is recommended that you choose an organisation where you can obtain information easily. It can be from any industry that you are interested to explore.
Imagine that you are just being appointed as an external business consultant for the organisation. You main task is to explore the organisation’s current operation management and quality management areas.
Your report should consist of:
1) Cover page
2) Table of content
3) Executive summary 5 marks
4) Purpose of this report 3 marks
5) Industry backround
Overview (NZ and global) 5 marks
6) Organisation details:
Nature of business, mission, vision, management, location, employees, financial situation (if any), website, social media, competitors.
8 marks
7) Operation strategy
· Define and explain operations strategy 6 marks
· Analyse the organisation’s and the operation strategy(ies).
Example of strategies :Low-cost, scale-based, specialisation, newness, flexible, high quality, service, sustainability. 8 marks
· Investigate if the organisation’s operation strategy formulation
5 marks
8) Quality Management
· Define and explain quality management 8 marks
· Analyse the organisation’s the quality management strategy(ies). 8 marks
· Identify an operational problem (product or service related) of the selected organisation and draw a cause and effect diagram (Ishikawa diagram) to identify the contributing factors (at least 4 main areas of contribution)
(4 x 5 marks = 20 marks)
· Recommend practical solution(s) to the problem 10 marks
(Maximum of 3 solutions)
Report summary 5 marks
APA referencing & citation 5 marks
Other editorial (fonts size, margins, headings, numberings) 4 marks
Total marks = 100 marks
Assessment 2 – Report
(Total Marks: 100 – weighting for course: 30%)
LO3: Explain and apply principles and practices for the design and specification of products, services, processes, jobs and systems, including project management.
Due Date : 08 May 2020, Friday (11.59 pm)
Submission : In Turnitin via Moodle
Number of words : 2,500
Instructions:
In continuation to your report in Assesssment 1, the organisation has agreed to award you another consultancy task. You are now required to write a report on a project for product design, processes and job improvement for the organisation. The project must be based on the ‘recommended practical solutions to the problem’ identified in your Assessment 1.
Your report should consist of:
1) Cover page
2) Table of content
3) Executive summary 5 marks
4) Purpose of this report 3 marks
5) Project detail
· List the recommended solution(s) (from assignment 1) 2 marks
· Identify the activities required to solve the problem(s) 10 marks
· Identify the Behavioral Approach(es) for the existing employee to implement each of the identified activities 10 marks
· Draw a weekly Gantt Chart for the activites 20 marks
(marks are based on: presentation, timely, logical flow)
· Identify the budget to run each of the activities 10 marks
(provide evidence of the cost / budget figures)
· Identify the potential barriers to run the activities
(internal & external) – Minimum of 5 barriers (5 x 5 marks = 25 marks
6) Conclusion 5 marks
APA referencing & citation 5 marks
Other editorial (fonts size, margins, headings, numberings) 5 marks
TOTAL MARKS = 100
Assessment 3 – Case Study
(Total Marks: 100 – weighting for course: 40%)
LO4: Apply performance measurement and control
LO5: Evaluate resource planning, sales forecasting and production planning techniques and apply the principles of capacity management for a particular situation
Due Date : 05 June 2020, Friday (11.59 pm)
Submission : In Turnitin via Moodle
Number of words : 3,000 words
Instructions:
This assessment is divided into 3 sections. Section A covers LO4 and section B and C cover LO5. You have to attempt all sections.
Section A: Performance measurement control (24 marks)
1) Describe and analyse the four parts of the performance management model.
(The analysis should include: definition, explaination, example (application) and conclusion) (4 x 6 marks = 24 marks)
Section B: ERP and sales forecasting (36 marks)
1) Explain:
a) Enterprise Resource Planning (ERP) (4 x 3 marks = 12 marks)
b) Sales Forecasting (4 x 3 marks = 12 marks)
c) Production planning (4 x 3 marks = 12 marks)
Desription and analysis should include; definition, explanation, example (application) and conclusion
Section C: Capacity management (24 marks)
1) Explain the eight steps in the Capicity Planning Process
Explanation should include: description and example (application)
(8 x 3 marks = 24 marks)
Conclusion 5 marks
APA referencing & citation 6 marks
Other editorial
(fonts size, margins, headings, numberings) 5 marks
TOTAL MARKS = 100