Part 1) At some point or another we have all acted as a facilitator – whether helping to settle a dispute between friends or co-workers, or helping a child learn a task. As a professional facilitator in conflict transformation, we receive our assignments after an event either manifests the dispute or escalates it. This is referred to a “trigger event.” When individuals are ready to address the dispute, we refer to it as “ripe.” Using an example discuss the importance for a facilitator to look at the ripeness of a dispute and whether or not a trigger event is necessary before intervention. Part 2)We all know at least one person in our lives who is constantly in a state of conflict and shares his or her emotional roller coaster with us – whether it is anger at a checker for taking too long to ring up an item, or some misplaced woe over the death of a celebrity or the real or imagined oppression of his or her boss at work. We actually begin to wonder if he or she wants to transform the conflict or simply wants us to buy into the emotion du jour. As a facilitator, during what course of the facilitation would you want to address such emotional behavior in order to manage or channel it in a positive manner? What steps or tools might you use to diffuse the emotional state without discounting the value of the emotion to the party?