Demonstration And Observation – Competency Elements | Activity 1A

Objectives

Values

Standards

A set or number of defined and realistic goals.

Values are often described as the manner in an organisation would address particular situations or circumstances.

Standards are sometimes referred to or included within codes of practice.

The goals, which are set by the organisation, are those which will influence the critical internal strategic decisions.

Values are not written down and described in a very general nature as behaviour.

Standards of performance are aimed at maintaining operations and service because they detail a set of instructions.

Objectives are often and frequently evaluated or renewed and not set in stone.

Values can be better used if they are integrated or other employment documents.

Standards and values together equal culture.

Objectives can demonstrate how the organisation is achieving success by measuring them against KPIs or other methods.

Values must be stated in terms that make sense to employees who are expected to apply them.

Some standards have a  wide application and are created by a similar raft of government and statutory authorities.

Strategic direction (summary)

Identify linkages between organisational objectives, values and standards and the responsibilities needed.

When defining and agreeing to linkages between organisational objectives, values and standards and the responsibilities of  relevant groups and individuals, be very clear as to the various roles and responsibilities.

A link is not o much s distinctive connection from the value or standards to the job role, but more the understanding of what is you require of an employee or other person you are dealing with consultant.

Flexibility is important, in most cases, when defining and agreeing to standards, objectives and values linked to work roles and responsibilities, so you can be prepared in advance to address any changes to your overall strategic plan.

Reference the agreed policy or procedure in place for delivering this.

Legislative obligations

 Areas to consider would be accounting and auditing practices.

Accountability

Specific areas that have impact on accountability such as finance, reporting or legislation matters.

Communication and consultation

Communication requirements which involve a diverse mix of consultation and communications.

Other more sophisticated lines of communication.

Detail any specifications in place for the relevant media and language used.

Work plans are written for various reasons.

Determine the purpose upfront.

Placed on internal website

Written in memo

Printed and delivered

Publicly stated and recorded.

Detail any methods used to validate the receipt or understanding of the message.

Conduct briefing

Issue memos

Provide a clear, identifiable structure and explain this in a manner which builds commitment to the organisation.

Clarify all roles and details

If relevant, introduce some goals or milestones.

Examples

What are the issues/expectations?

Environmental management

Without expectations of diversity and equal opportunity the organisation and its people would not function adequately.

The organisations strategic direction.

Linkages between organisational objectives, values and standards.

Media and language used.

Expectations of internal groups and individuals

Commitment to the organisation.

Workplace health and safety

There is often an expectation from within leadership that employees should be observe and engage in a healthy work-life balance. The expectations would be to define sound and workable time boundaries such as meeting time commitments and punctuality while observing that employees.

A healthy environment inside the organization will generally increase the trust of the employees towards the organization and the organization will be thought to be strongly committed towards the welfare of the employees (Kramer, Brewer & Maguire, 2013). The organization from this can certainly expect increment in the productivity as the employees will be motivated.

Product safety

The product safety is an important aspect of the organization as the reputation of the organization is significantly connected to it. The proper process of handling a particular product must is expected to be informed by the organization.

Service

The service of any organization is always expected to be aligned with the demand of the customers and that will be instrumental for the organization in extracting the satisfaction of the customer.

Values and ethics

Proper follow up on the practice of value and ethics will create a good image of the organization to the customers and that will be significant as the preference of customers in buying a product will be influenced.