Homework
- Chapter 5 – study questions 1-9, Exercise 1
- Chapter 6 – study questions 1-10, Exercise 6, & 7
(Information Systems for Business and Beyond)
The above assignments should be submitted in one-word document.
20
Homework
- Chapter 4 – Review the section on Linear Development in Learning Approaches. Discuss how learning changes over time impact organizational culture. What is the impact of this cultural change on the success of IT projects?
- Chapter 5 – Review the Roles of Line Management and Social Network and Information Technology sections. Note the various roles in the organization and note the similarities and differences within each role. Also, note how innovation technology management shapes how we communicate amongst coworkers within an organization. (Information Technology and Organizational Learning)
The above submission should be two -pages in length (one page for each chapter) and adhere to APA formatting standards.
**Remember the APA cover page and the references (if required) do not count towards the page length**
operational excellence urgent
School of Computer & Information Sciences
ITS-631 Operational Excellence
Chapter 5 – Information Systems for Business and Beyond (2019)
Content from:
Primary Textbook: Jamsa, K. A. (2013). Cloud computing: SaaS, PaaS, IaaS, virtualization, business models, mobile, security and more. Burlington, MA: Jones & Bartlett Learning.
Secondary Textbook: Erl, T., Mahmood, Z., & Puttini, R. (2014). Cloud computing: concepts, technology, & architecture. Upper Saddle River, NJ: Prentice Hall.
1
Learning Objectives
understand the history and development of networking technologies;
define the key terms associated with networking technologies;
understand the importance of broadband technologies; and
describe organizational networking.
2
Brief History of the Internet
ARPANET
The Internet and the World Wide Web
TCP/IP
Review the Sidebar: An Internet Vocabulary Lesson
The Dot-Com Bubble
Web 2.0
Read the Sidebar: E-mail is the Killer App for the Internet AND The Internet and the World Wide Web Are Not the Same Thing
3
The Growth of High Speed Internet
Speed
Bits-per-second
1200bps to 56,000 bps
Started out with dial up (could take 24 minutes or more to just download a song)
High Speed
Minimum of 256,000 bps
Average home broadband =12 Mbps and 125 Mbps
4
Wireless Networking
Wi-Fi – takes an Internet signal and converts it to radio waves
Mobile Network
Bluetooth – enables functions on mobile devices
5
VOIP and Organizational Networking
VOIP – allows analog signals to be converted to digital signals then transmit over the network
Organizational Networking
LAN – local area network
WAN – wide area network
6
Client-Server, Intranet, and Extranet
Client- Server
Stand alone devices work together on a network
Intranet
An organizational web-based resource for users internal to the organization
Extranet
Used for external collaboration with an organizations users
Cloud-computing
Can be used for data storage capacity on the Internet
7
References
Bourgeous, D., Smith, J., Wang. S., Mortati, J. (2019). Information Systems for Business and Beyond. Retrieved from https://opentextbook.site/informationsystems2019/.
8
School of Computer & Information Sciences
ITS-631 Operational Excellence
Chapter 6 – Information Systems for Business and Beyond (2019)
Content from:
Primary Textbook: Jamsa, K. A. (2013). Cloud computing: SaaS, PaaS, IaaS, virtualization, business models, mobile, security and more. Burlington, MA: Jones & Bartlett Learning.
Secondary Textbook: Erl, T., Mahmood, Z., & Puttini, R. (2014). Cloud computing: concepts, technology, & architecture. Upper Saddle River, NJ: Prentice Hall.
1
Learning Objectives
identify the information security triad;
identify and understand the high-level concepts surrounding information security tools; and
secure yourself digitally.
2
Information Security Triad and Tools for Information Security
Information Security Triad:
Confidentiality
Integrity
Availability
Tools for Information Security
Authentication
Access Control
Read: Sidebar Password security
3
Encryption
Encryption
4
Blockchain and Bitcoin
Speed of adoption
Governance
Smart Contracts
Bitcoin
Payment system that uses cryptocurrency
5
Backups
Full understanding of the organization’s information resources
Regular backups of all data
Offsite storage of backup data sets
Test of data restoration
UPS (uninterruptible Power Supply)
Alternate or “hot” sites
6
Firewalls and Intrusion Detection Systems
Used to increase security on an organizational network
Intrusion Detection Systems
Placed on the network to determine if a network is being attacked.
7
Physical Security and Policies
Physical Security
Locked doors
Physical intrusion detection
Secured equipment
Environment monitoring
Employee training
Security policies
Administrative control
8
Usability and Personal Information Security
Usability
Balance the need for security and being able to access and use the resources
Personal Information Security
Keep software up to date
Install antivirus software and keep up to date
Be smart about your connections
Backup data
Secure accounts with two-factor authentication
Password management
Be suspicious of strange links and attachments
9
References
Bourgeous, D., Smith, J., Wang. S., Mortati, J. (2019). Information Systems for Business and Beyond. Retrieved from https://opentextbook.site/informationsystems2019/.
10
School of Computer & Information Sciences
ITS-631- Operational Excellence
Chapter 5 – Information Technology and Organizational Learning
Content from:
Primary Textbook: Jamsa, K. A. (2013). Cloud computing: SaaS, PaaS, IaaS, virtualization, business models, mobile, security and more. Burlington, MA: Jones & Bartlett Learning.
Secondary Textbook: Erl, T., Mahmood, Z., & Puttini, R. (2014). Cloud computing: concepts, technology, & architecture. Upper Saddle River, NJ: Prentice Hall.
1
The Role of Line Management
Role of Middle/ Line Management
Possess an effective combination of skills that can provide positive strategic learning infrastructures
Understand the core issues of productivity in relation to competitive operations and ROI
Close to the day-to-day operations
Determine how new processes can be implemented
2
Line Management
Usually manage an entire business unit
Have ROI responsibilities
Have middle managers reporting to them
Managers of managers
Executives in training
3
First-Line Managers
Manage nonmanagers
Have supervisory employees who report to them
Do not carry the responsibility for a budget line unit
Supervisors
Lowest-level middle manager
Manage operational personnel within the department
Management Vectors /Organizational Tier
4
Knowledge Management
Knowledge Management = competitive advantage of organizations depends on their ability to create, transfer, utilize, and protect difficult to intimate knowledge assets.
Tacit knowledge to responsive organizational dynamism
5
Change Management
Organizational change is important to understand within organizational learning
The amount of change required is increasing due to ever-changing technology.
Understanding the external environment
Evaluation of the inside of the organization
Readiness of the organization
Cultural change as inevitable
Making the case for change
Sustaining change
6
Change Management for IT Organizations
Gain Support for change from employees and non-IT managers
Implement change along measurements for the work so that the results of the change are clearly determined.
Implement a new culture of collaboration in which employees share more information and work in more teams.
Raise the level of awareness of the technology process and work so that there is less of a tendency for reversion.
Implement an ongoing measurement process for the work to detect any problems.
7
Social Networks and Information Technology
The expansion of social networks through the use of innovations changes the way information flows in and out of an organization.
Controls typically manifest themselves in the form of new processes and procedures.
8
References
Langer, A. M. (2018). Information Technology and Organizational Learning. 3rd edition. Taylor & Francis Group, LLC. ISBN: 978-1-138-23858-9
9
Homework |
· Chapter 5 – study questions 1-9, Exercise 1 · Chapter 6 – study questions 1-10, Exercise 6, & 7 (Information Systems for Business and Beyond) The above assignments should be submitted in one-word document. |
20 |
|
· Chapter 4 – Review the section on Linear Development in Learning Approaches. Discuss how learning changes over time impact organizational culture. What is the impact of this cultural change on the success of IT projects? · Chapter 5 – Review the Roles of Line Management and Social Network and Information Technology sections. Note the various roles in the organization and note the similarities and differences within each role. Also, note how innovation technology management shapes how we communicate amongst coworkers within an organization. The above submission should be two -pages in length (one page for each chapter) and adhere to APA formatting standards. **Remember the APA cover page and the references (if required) do not count towards the page length** |