MY TOPIC:
How different models discussed in the book, (Employee Training and Development 8th edition) can improve the U.S. Army Patient Administration department. Define the patient administration department and list duties it entails in the intro so readers can know what the organization is like before talking about ways to improve please. Models could be ISD Training model, needs assessments, learning and transfers of training, etc. Some are listed below for further instruction. Please do not plagiarize because I will first have to submit it through turnitin. Thank you again.
Book reference:
Noe, R. A. (2020). Employee training and development (8th ed.). Mcgraw-Hill.
PAPER REQUIREMENTS
* The Term Paper (Development of a Training Program) is to be 8 – 10 pages in length excluding references, and is due March 2, 2022. This project will include conducting a needs assessment; assessing the relative characteristics of learners; analysis of work setting characteristic; performance of job, task and content analysis; developing performance measures, writing performance objectives; specifying instructional strategies; designing instructional materials, and methods of evaluation. (NO EXTENSIONS WILL BE ALLOWED).
In developing your paper, please utilize instructions I have indicated over the several weeks of this term. As to references, I see that I did not give a number on the syllabus. Of course, you will use the textbook and other sources as applicable. Ten would be good but an minimum of 8 will suffice given that the main source of content will be your book.
PATIENT ADMINISTRATION DUTIES
Provide quality patient care; Provide Customer Service (Telephone); Answer telephone calls to one of 3 lines; Provide Customer Service (Front Desk); Greet visitors to the Patient Admin front desk; Provide Registration support by registering patients in Composite Health Care System (CHCS); Determine eligibility for care; Establish and create Electronic Medical Record using Essentris; Run medical Records and ensure Medical Charts are taken to patient’s rooms and signed; Trigger Reports (Transfers) by accessing to ADT Trigger Report email group for order processing; Provide Patient Admission support; Maintain and run Medical Charts; Conduct Ward Rounds and verify the wards admitted patients with each Charge nurse and Document patient discharges and ward transfers; Provide “Provider One Call” support; Provide Medical Evacuations (MEDAVAC) logistics and transportation support; Provide Decedent Affair and Birth Registry support; Man the APU Pre-screen Patient Admin desk to provide basic Patient Administration functions for the APU; Man the America Building Satellite office when assigned and Independently perform basic A&D functions in satellite office; Assist with training new personnel; Participate in ongoing Process; Improvement/Performance Optimization (PI/PO) initiatives in the Division and provide recommendations for PI/PO to Division Leadership; Support the provisions of the Health Insurance Portability and Accountability Act (HIPAA), Privacy Act and other such directives.
MEDICAL RECORD TECHNICIAN, WALTER REED NATIONAL MILITARY MEDICAL CENTER
Knowledge of regulation, guidelines and policies related to patients and the authority under which the Ambulatory Data System (ADS); and Corporate Information System (CIS) are applied and how they function. Experience in a hospital setting utilizing medical records systems such as Composite Health Care System (CHCS), Armed Forces Health Longitudinal Technology Application (AHLTA), and Essentris; Maintains all patients’ records, either electronic or paper, according to Health Insurance Portability and Accountability Act (HIPPA) regulation insuring each entry contains proper patient and health care proper identification; Correctly files original medical documentation in the patient record and copies of medical documentation into research files as necessary.
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Turnitin Report
Formatting
Title Page
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