A hotel and Restaurants are the place where providing products such as food, accommodation and services to the guests who willing to pay for whatever consumed or experienced by them.
Basically when the people like to stay or eat out of the home, first they expect the good services, quality products and satisfaction because of this the classification systems is introduced to in hotel and restaurant Industry. Once we search about why people using the classifications systems in hotel and restaurants;
Eg; swimming pool, sports access, live music, Wi-Fi Internet access conference facilities,
Eg; one – five stars hotels, one – three roses’ restaurants
Every Form of licensing which may or may not demand a minimum standard. Eg; Safety and security, Cleanliness, Maintenance, Physical Quality, Hospitality, Reservations, Prices and Billing, Housekeeping Services, Food Quality, Menu and Pricing, Heating and Temperature Control, Lighting, Communication and Business Services and Alcoholic Drink Services/Licences
Separation of different types and ranges of accommodation as one To five stars hotel this several categories based on a range of criteria according to these five aeries such as cleanliness, service, food, bedrooms and bathrooms.
And also we can divide the Hotel accommodations as five to seven categories to be applied. – Other forms of accommodation e.g. motels, guest-houses and self catering apartments seldom justify more than two or three classes.
Grading: Often combine with classification; this is a quality assessment awarding a symbol to denote an above average service to an accommodation facility.
Eg; Green globe classification systems for environment, product the global warming,
The common standards make types of accommodation easy to understand and give you confidence that establishments can meet the standards you require.
The AA is categorised the accommodation such as Hotel, Guest accommodation and Budget Hotel.
Hotel and guest accommodation are divided into sub-categories or designators that provide more information about the type of establishment.
B&B (Bed and Breakfast)
who they are providing the accommodation and breakfast only by owners for paying guests.
who they are providing the accommodation, breakfast and more services by owners and staff for paying more than six guests.E.g. Dinner.
Bed and Breakfast or Guest House accommodation provided on a working farm.
Restaurant with Rooms
A restaurant offering a maximum of 12 bedrooms.
Any establishment that with the accommodation only in this general category.
Star ratings, from one to five, show the standard of quality for hotels and guest accommodation.
AA Merit % Score
This is the additional Star rating system, this percentage is an AA Merit Score as a percentage. It shows the level of quality achieved within each Star rating, which helps you to compare hotels with the same number of Stars.
Prices are given for a single or double room per night this Prices include VAT, except in the Channel Islands where VAT does not apply.
But this all the prices are subject to change better to check the rates before making booking, and these prices for hotels and guest accommodation shown in Euros (EUR).
Pennant ratings for campsites and caravan parks Campsites and caravan parks are rated by AA inspectors on a five-point scale. The Pennant ratings increase with the quality and variety of facilities a park offers.
The AA Pennant rating is only based on the touring pitches and the facilities at campsites and caravan parks. AA inspectors do not visit or report on rented static caravans or chalets.
Holiday Centres cater for all holiday needs, including entertainment and catering facilities. They provide:
Available Facilities; – Bedrooms, with smart modern bathrooms, are very well equipped and feature a wealth of practical and thoughtful extras. Public areas, furnished in a minimalist style, retain many period features, including a Grade II listed conservatory. The Orchid Restaurant is an ideal setting for both casual and fine dining. A luxury spa is due to open in the autumn of 2009.
M53 junct 12 towards Chester. Hotel 500yds on left
Nearest station: Chester
Nearest motorway: M53 junct 12
The Doubletree By Hilton Chester Is Located In Chester, England.
Outside City Centre, Close To Chester Races, Near Chester Zoo
Direct dial from rooms. No dogs allowed except guide dogs
Restaurant, Concierge Desk, Cable Television On Flat-screens, Complimentary High-speed Internet, Coffee And Tea Facilities
According to this AA guide they had given the enough information about the Doubletree Hilton Hotel. Such as the hotel star category, restaurant’s Rosette awards, Restaurant percentage Score, Hotel images, the room price, available facilities of this hotel also. So we can say this guide made for easy to find the accommodation where the traveller interested.
ü Red Guide is shows the categorized accommodation and restaurant details in the country, but The Green Guide is showing the information on history and cultural heritage of the country.
The goal of the Tourist board is to develop the tourism England. The tourist board guide is including over 27,000 quality assessed accommodation establishments for a place stay.
The Tourist Board is operating the Tourist Information Centres is all over the England,
TIC services are;
Find a place to stay
In TIC can find the quality accommodation to stay to the tourist where they are interested to visit.
Plan a Tour
The people have any ideas about their holidays, or day outs, the TIC make the tour plans and arrange the trip according to their ideas and where they are interested places and also they can search for attractions and events all over the country, the people can also purchase tickets forevents and attractions in TIC
In TIC issuing the Destination guide so, anyone can read the destination guides in theDestinationssection and learn about a wide range of towns, cities, villages and other holiday locations all over England.
If Traveller’s like to visit anywhere in England, the TIC will give the important and use full information and instructions to them, it’s helpful for their safety and healthy travel.
The Tourist board is categorising the industry according to their minimum requirements, such as accommodation standard, cleanliness, ambience, hospitality, service and food. When the tourist board satisfied they are using the star rating system, (1 to 5 Stars)
Except the star awards the Tourist board is awarding the Silver & Gold awards for hotels and guest accommodation whose quality outperforms their star rating.
The tourist board is care about the green world; as a result they introduced the green award.
ü Licensed to serve alcohol
ü All bedrooms en-suite or with private bathroom
ü Designated reception facility and proprietor or staff on the premises day and evening
ü Access to hotel at all times for registered guests
ü Dinner served at least five days a week
(Unless town house hotel/metro hotel)
Any establishment have more than 20rooms it’s categorised under the Hotel category.
More than 6 rooms and a maximum of 20 and its run by owner
Accommodation with grounds or gardens, in a rural or semi-rural location, with emphasis on peace and quiet.
It’s established in city/town centre locations offering high quality with a distinctive style.
It’s we can found in city/town centres, offering full hotel services, but no dinner. They will be within easy walking distance of a range of places to eat.
Always part of a large ‘branded’ hotel group offering clean and comfortable en-suite facilities, 24-hour reservations and a consistent level of facilities.
This accommodation provides the freedom to eat out or cook for yourself
Holiday villages are a popular way of combining accommodation and on-site leisure facilitiesfor families and adults.
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