NUR3472CBE Section 01CBE Emerging Healthcare Technologies and Innovation (6 Months) – CBE – 2020 Winter Six Month 2
Deliverable 6 – Patients at the Core of Technology Innovations
Competency
Explain innovative systems and distribution of technology to enhance the quality of healthcare delivery and patient safety.
Scenario
You are a nursing supervisor at a private, critical access hospital offering a variety of clinical care and hospital services to the community. As part of this role, you conduct weekly patient satisfaction phone calls and create patient satisfaction improvement plans for the weekly leadership meetings for any patient concerns. You just completed a disheartening phone call with a geriatric patient, named Mabel, who had a six-day hospital stay following a diagnosis of pneumonia. Mabel started the call sharing that fifteen years ago, she was hospitalized with pneumonia at your hospital but was very pleased with her first stay.
Unfortunately, this hospital stay presented a lot of challenges for her. She shared she had to stay an extra night because the doctor never showed to sign discharge papers, the pharmacy was closed overnight so her prescriptions weren’t ready, and she still has not received a bill which had to be mailed because the computer system was shut down for maintenance when she called to inquire. She continued to share that she was provided access instructions for an online portal to view her records, but the link does not work and the user ID and password she was promised would be in the discharge paperwork was nowhere to be found. You are preparing for the weekly leadership meeting and have a patient satisfaction improvement plan share in response to Mabel’s feedback about her hospital stay. In addition, each leader has to come prepared to discuss two innovative technologies they feel would improve patient safety. They are looking at the next fiscal year and want to budget for the integration of two new innovations.
Instructions
Create an improvement plan including an outline for two proposed innovative healthcare technologies on a Word document including:
· Identify all of Mabel’s hospital stay concerns and describe how the failure of technology impacted Mabel’s healthcare delivery.
· Describe two innovative technologies you would recommend to improve client experience, such as Mabel’s and describe how you would evaluate the impact of these technologies.
· Identify evidence from the literature to support how each technology had a positive impact on client safety.
Deliverable 7 – Reflections of Emerging Healthcare Technologies and Innovation
Competency
1. Explain technologies that lead to enhanced decision-making strategies utilizing the technology life cycle.
2. Evaluate the role and scope of practice for Nursing Informaticist.
3. Differentiate the impact of various communication technologies on safety and quality improvement.
4. Analyze ethical and nursing informatics practice standards within the context of healthcare delivery.
5. Analyze how evidence-based practice influences healthcare technology.
6. Explain innovative systems and distribution of technology to enhance the quality of healthcare delivery and patient safety.
Scenario
You are applying for positions as a new BSN nurse and seeking a position that fills your passion and enthusiasm for leveraging emerging healthcare technologies. Your current nurse manager at Healing Spaces Hospital has encouraged you to apply for the internal nurse Informaticist position on the oncology unit. You enjoy working at this hospital and appreciate the private, non-profit nature in the small, rural community. The qualifications do ask for applicants to have a certification in Nursing Informatics or a Master’s degree but it does have a grace period for those willing to get one of these advancements. Therefore, you have gone ahead and submitted the application and submitted a letter of reference from your nurse manager and current nursing informaticist on your unit. You received an email that your application has been accepted and you are scheduled for a panel interview with nursing leaders next Friday at noon.
Instructions
You have received a packet of panel interview questions to come prepared with answers to show how you would fill this Nursing Informatics role. You must creatively address the scenario questions using support from credible evidence within the field of nursing informatics. Using a Word document answer the following four interview questions:
· Our hospital is considering purchasing innovative technology to support staffing and patient flow in the oncology unit, what would you recommend and why?
· Support your choice with current evidence
· You need to design a policy for ethical use of clinical information systems. What would you propose for this policy?
· Support your choice with current evidence
· We are considering purchasing technology to support patient education and decrease re-admissions in the cardiology unit, what would you recommend and why?
· Support your choice with current evidence
· Healing Spaces would like to increase our technological security to increase patient safety, specifically protecting PHI. What technological security measures do you feel are most important to consider and why?
· Support your choice with current evidence
And peer review articles
This is the instructor feedback for del 7. It is 28% of all the del so it carries more weight. Even though as first I said don’t worry about it but I need the points so please review and correct del 7 accordingly. Thanks
Kemah,
Thank you for resubmitting your final deliverable.
I appreciate the additional content and revisions made to improve your overall performance. I provided updated feedback below the original comments for your review. You are welcome to resubmit a final time to improve your deliverable
Row 1 = 1: you identified an innovative recommendation with an overview of how this technology is used in practice; however, this does not address how EPIC will support staffing or patient flow.
**UPDATE Row 1 = 2: Well done, you have provided a recommendation to support staffing and patient flow. You provide a basic explanation and support with current evidence. If you desire to improve your score in this section, provide further research and details to supporting how the technology will improve staffing/patient flow. For example when you state “This technology does not only help in improving the flow of patients and support the medical staff but also eases the transition of the patient lifetime and survivorship, post-cancer medical care” expand upon this.
Row 2 = 4: You provide a detailed policy for the ethical use of CIS, well-articulated and comprehensive! Nice inclusion of support from the literature
Row 3 = 2: Well selected technology. You provide a basic explanation about the technology and how it will support patient education and decrease re-admissions. You have achieved a passing score in this section, if you desire to improve your score, elaborate further in your explanation.
**UPDATE Row 3 = 2: I noticed the changes for this area. Although your discussion on the chatbots are appreciated, this area can still be further developed based upon the comments above. For example, when you state “Instead of having to visit the cardiology unit in case the patient has queries, they can inquire from the health chatbot, which will significantly reduce the rate of patient readmission.” Explain how it does this.
Row 4 = 2: You provide a basic explanation of technological security measures that can be taken to protect PHI. If you would like to increase your score, module 4 chapter reading has more details on technical security measures used to protect PHI
**UPDATE Row 4 = 2: I appreciate the additional content added here, it meets competency. If you wish to improve, provide more details (go beyond just encryption). This link should help guide you:
https://www.hhs.gov/hipaa/for-professionals/security/laws-regulations/index.html
Row 5 = 3: The document you shared reflected a formal style throughout. There were no spelling or grammar errors noted, and APA format was used, when appropriate, in the work you submitted. A note on referencing:
For article titles, only the first word of the article title is capitalized, along with first word of a subtitle or proper noun (ex: The future of healthcare in the United States: An overview report). Traditional capitalization is maintained for the Journal Title (ex: American Journal of Nursing)
http://guides.rasmussen.edu/apa/articles
See example below:
Last Name, initials. (year). Article title: Place here, watch capitalization. Journal Title with Traditional Caps, index number(issue number), pages. Retrieved from url
Also, examine your resources to ensure they are evidence-based. The best place to find EBP research is through our library. You want to utilize resources that are peer-reviewed and credible without bias. Sites such as HealthIT Security and AristaMD are commercial sites that provides information to general public and is not considered scholarly. I suggest a review of the following link:
https://rasmussen.libanswers.com/faq/32400
A note on placing your citations at the end of your paragraph. This assumes that the last sentence of your paragraph is your reference and all preceding information is your original thought. This could lead to issues of improper paraphrasing or unintentional plagiarism. It is essential that any information you present has a rationale for your position, and that it is supported by evidence correctly. I have included a link that will assist you with the correct way of incorporating citations to ensure you are meeting scholarly writing standards:
http://rasmussen.libanswers.com/faq/32328
Another way to look at this is to incorporate the MEAL method for your paragraph structure. I encourage you to review the following link as well to assist you with this type of writing:
http://rasmussen.libanswers.com/academics/faq/281919
**UPDATE Row 5 = 4: changes noted.