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Scrum Master – FEB. 2019 –

JUL. 2019

Verizon Wireless – IRVING, TX


· Set recurring status meetings with the product, portfolio, and delivery managers

· Provided a single point of contact for projects

· Managed the health of the team

· Removed obstacles for developers and testers

· Worked with Product Owner to define project scope and objectives

· Worked effectively with others to remove delivery team roadblocks

· Used key Scrum metrics (burndown, velocity) to help deliver committed work

· Guided team through continual improvement process

· Facilitated all scrum ceremonies such as Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Grooming

· Created Business Requirements Document, Functional Specification Documents (BRD, FSD)

· Managed sprint backlog items and tasks

· Provided all support to the team using a servant leadership style whenever possible


· Oral and written communication skills

· Technical Project Management

· IT Strategy & Planning

· Agile/Scrum/Waterfall Methodologies

· Typing speed of 60 wpm

· Problem solving skills

· Product Management

· Strategic Planning

· Process Documentationn


Dedicated and well-organized, having the initiative to discover and solve problems in a creative manner. Over a year of experience in IT as a Scrum Master/Business Analyst with delivering projects by efficiently collaborating, facilitating, and coaching scrum teams. Excellent communication skills with a propensity to work in a team environment.

· Strong ability to work with both experienced and new agile teams.

· Efficient in managing sensitive stakeholder communication detailing the SDLC lifecycle and project status on schedule, scope, budget, performance variance and critical issues.

· Committed Servant leader and a team player with excellent facilitation and conflict resolution skills.

· Acute Business Analysis skills with expertise in business process re-engineering.

· Collaborated with stakeholders and other project team to learn and implement best practice to improve quality and increase software delivery velocity.

· Removed roadblocks with the team with use of technical and functional knowledge.

· Deep understanding of Agile and Lean principles and how they underpin the Scrum processes.

· Social Skills and a good communicator. Strong interpersonal and team-working skills.



Bachelor of BUSINESS administration in It management – Oct. 2021 – present

western governors university


Oklahoma city community college


Certified Scrum Master – Certificate ID: 001114203

Certified Lean Six Sigma Yellow Belt

Business Analyst Intern – JUN. 2016 – NOV. 2016

Beetatek Inc – IRVING, TX


· Manipulated data using pivot tables, pivot charts and macros in Excel.

· Developed Metrics used to determine inefficiencies and areas for improvement,

· Reconciled and reported record discrepancies to prepare for annual audit.

· Provided summary reports of analytical findings to leadership and other departments.

· Assisted with creating a project strategy by collaborating with the team in the decision-making process.

· Maintained positive relationships with client and internal teams.

· Summarized analysis into clearly written memos and presentations to outline operational observations and improvements.

· Monitored, created, and published reports ensuring they are complete and accurate.

· Dealt with frequent, unexpected, and occasionally significant changes to requirements.

· Helped to make sure the final deliverable meets the project specifications and qualifications.

Business Analyst- FEB. 2017 – OCT. 2018

Allstate – IRVING, TX


· Created Business Requirement Documents, Functional Specification Documents (BRD, FSD).

· Assisted with the system testing/user acceptance testing (UAT) of the functional enhancements as needed.

· Reviewed Business Requirements, Functional Specifications to ensure the quality of SDLC deliverables.

· Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.

· Requirement documentations using Microsoft Office Suite and Visio.

· Assisted product owner in re-prioritizing the product backlog during the sprint review meeting and velocity calculation.

· Ensured timely delivery of requirements and design documents in line with project milestones.

· Managed milestones across multiple teams.

· Created Use-Case and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes.

· Organized Joint Application Developments (JAD) sessions and Joint Requirement Planning Sessions (JRP), walkthrough, Interviews, Workshops and Rapid Application Development (RAD) sessions with end-user/clients/stakeholders and IT group.


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