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Assignment #4
Analyze charts, plots, and graphs – by examining:
Shape – is it familiar or what is expected? Can you predict future performance?
Spread – How variable is the measure (would you expect Patient satisfaction to range from 4-10)?
Center – Is there a natural middle value, does it describe the data in a particular way?
1. What does the data tell us about the time between when the Physician sees the patient and makes a decision?
2. If a score of 8 or less is unacceptable for Patient Satisfaction, what does this data tell us?
3. How would you report this to Hospital Administration?
4. What would be your recommendations?
1. What does the data tell us each ED physician and he time between when the Physician sees the patient and makes a decision?
2. If a score of 8 or less is unacceptable for Patient Satisfaction, what does this data tell us about each ED physician?
3. Is the scatter plot more helpful than the chart? What does is show?
4. How would you report this to Hospital Administration?
1. What does the data tell us about the time between when the Physician sees the patient and makes a decision and Triage 1evel?
2. If a score of 8 or less is unacceptable for Patient Satisfaction, what does this data tell us the differences for each Triage Level?
3. How would you report this to Hospital Administration?
4. What would be your recommendations?
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