Organizational Structure of Global Technology Industries
Global Technology Industries is a company that deals with the manufacture of software, hardware, and all computer-related devices. The company has been in operation for over two decades now, and has established itself all over the world. The company has over 1000 workers globally, and constantly hires freelancers for short-term contracts. The company is structured with a personnel hierarchy beginning from the chief executive officer who controls the decisions and strategies that are important for the success of the company. The chief technology officer is in charge of the technological decisions of the company. The chief operations officer is in charge of the operations and international acquisitions that are important in the expansion of the company. The board of directors are also constantly making decisions and checking on the use of the company’s capital and assets. Below this hierarchy are the employees in different departments responsible for different jobs such as software design, web design, and hardware development. A WHS system was designed in order to address the issues related to occupational health, workplace conditions, and safety within the company. The system was developed within a specified time framework and for specified requirements in order to satisfy its obligations within the organization. The WHS tool allows users to generate plans for health and safety in the organization (WHS Monitor, 2019).
Global Technology Industries is a company that deals with the manufacture of software, hardware, and all computer-related devices. With over 1000 workers globally, the company is headed by the CEO and chaired by the chairman of the board. The WHS system has been designed in order to provide a clear outline for the management of organizational work, health, and safety requirements. The WHS system will be available for all workers and freelancers, where they will be able to read and understand the guidelines and ask questions for any clarification. Protection of privacy for individual data is a state legislation relevant to the company as it handles a lot of corporate and individual confidential information. At times the company has to sign a non-disclosure agreement. By analyzing the working conditions within other organizations, the WHS system can be updated with the relevant information necessary for better health and safer conditions.
The company has codes of practice that outline how to consult with clients. The codes of practice set out the standards within the company.
- Confidentiality: Managing client data must be done with utmost integrity in order to safeguard private information.
- Ethics: Providing services with honest and honor.
- Duty of care: Care for human rights, well-being of the society, and the environment.
- Conflict of interest: Avoiding dealings with competitor companies.
- Moral rights: Respecting the moral copyright shown by our clients.
- Professional conduct: Carrying out services professionally and with integrity.
- The company regularly checks on clients to keep the needed information up to date.
Through consultation with colleagues in the company, it is fair to say that various issues arose such as the facilities for employees which are not enough. The consultation took place 2 weeks ago on a Friday. As discussed, there are various issues in the work environment that should be addressed such as hygiene, better furniture, and better screens with antiglare to protect from eye strains as explained by James from the cyber security office at 9am. Consultation with the employees is done once in every two weeks in order to shed light on arising issues and thoughts. The current computers need to be upgraded to better and more comfortable computers with comfortable keyboards (Charlie, software expert at 12 noon). The company also needs to come up with custom note books and pens with company logos since employees currently have to purchase their own (Margaret, web developer at 12:30pm). The current congestion within the offices needs to be addressed since various incidences of people collapsing have been observed (Abby, marketing officer at 1pm). In addition, newly hired employees need to have their own training to have them equipped with our current systems and risk management strategies (James, intern at 1:30pm). As reported by Charles, the guard at 2pm, in case of fires, the fire extinguishers have been installed and emergency exits have already been built.
The WHS System at Global Technology Industries
Due to the needs identified and the results from the consultation, a WHS system was developed in order to address the health issues and to increase the company output, employee comfort, and customer satisfaction.
- Understanding of all safety responsibilities.
- Allocation of money for ensuring safety.
- Setting safety initiatives.
- Setting safety as a priority.
- Identifying the physical layout of work environment.
- Identifying how tasks are performed and for how long.
- Identifying the equipment used.
- The state of work dealt with.
- Constantly checking on the state of equipment.
- Constantly renovating the environment.
- Improving the furniture and work materials.
- Assessing the workplace environment for risks.
- Proper use of equipment.
- Attending consultation.
- Reporting on any identified risk.
If one has an extreme issue, the work health and safety representatives and committees are in charge of handling all health issues and constantly check health in all institutions.
For training, one should be a full member of the company having satisfied company standards. The 4 week training will be facilitated by professionals in each field. The first week includes introduction to company equipment and systems, second week is how to use the different equipment, third week is how to create custom products for specific clients, and the final week is how to deal with hazards and risks.
- Monitoring work processes.
- Monitoring equipment.
- Monitoring toxic substances.
- Measure the extent of the risk.
- Identify the current control measures and their effectiveness.
- Identify the urgency of the required action.
Hazards will be analyzed and identified once every month. Hazards such as possibility of fire, smoke, electricity failure, and weak entry points must be identified.
Organized forceful entry, short-circuiting to identify lose wires, and firewall penetration testing are recognized mechanisms for analyzing risk, hazards, and risk control.
All databases have been updated and protected by passwords.
To provide the best mechanism and process of preventing injuries, harm, sickness, damage of property within Global Technology Industries by identifying, assessing, and eliminating all hazards and risks in the workplace.
The procedure is applicable to all employees, freelancers, clients, and visitors.
Hazard management: The method of identification, risk assessment, elimination, and control of injuries, illnesses, and damage of property.
Risk assessment: Techniques of deciding how to deal with a dangerous situation.
All parties within Global Technology Industries should work in regards to the workplace health and safety requirements.
New and existing employees shall be trained hazard identification and risk assessment.
The procedure will be revised within two years since the last revision.
- Carrying out risk assessments.
- Ensuring all equipment is checked regularly and maintained.
- Addressing risk matters that arise.
- Making sure that members of staff understand their roles in line with health and safety as trained.
- All areas identified that can lead to hazards must be reported.
- Risks should be minimized by members of staff.
- All work instructions must be worked upon.
- Legal reporting documents should be entered in a controlled document register and recorded.
- New inputs should be fed into the system every Monday in order to update the system.
- Visible and highly active leadership.
- Planning for safety.
- Opportunity for consultation with participation
- Risk management.
- Instruction and training for the WHS System.
- Managing emergencies.
- Managing hazards and emergencies.
In order to assess ongoing compliance, the system will have a checklist of policies and procedures:
- Understanding safety responsibilities.
- Making safety as the first priority.
- Setting safety initiatives.
- Arranging consultations.
- Allocation of funds to meet safety requirements.
The consultation and feedbacks mechanisms include:
- Organizing meetings and receiving feedback from employees.
- Obtaining reviews from individuals independently.
- Obtaining audits.
- Observations and conducting walkthroughs.
In order to assess the effectiveness of the WHS system and all amendments, the following procedure is to be followed:
- Reviewing all organizational activities in order to identify new risks.
- Conduct investigations on incidences and accidents.
- Making proper use of the safety and health worksheet to analyze progress.
- Properly document all efforts to ensure a healthy environment.
- Evaluate the level of training.
Physical |
HR |
|
Equipment |
$50-100 |
$100-1000 |
PPE |
$20-80 |
$50-100 |
Consultation |
$80-100 |
$100-200 |
Risk Assessment |
$100-500 |
$1000-10000 |
Training |
$100-400 |
$1000-5000 |
The WHS system is designed in a way to assist the organization in minimizing the risk of fines and penalties, minimize compliance costs, protect the coverage of insurance, enhance the reputation of the business, reduce the stress level of employees, freelancers, and keep employees, and clients safe (Workplace OHS, 2018). The WHS system is a legislation that consists of a number of codes of practice that should be exercised, and a WHS act. Global Technology Companies is under the legislation to ensure the safety of the people within the organization by ensuring healthy and inhabitable conditions. Workers within the organization as outlined by the WHS system will be responsible for their own health and safety, and ensure that their conduct does not affect other workers within the organization.
- Establishing a healthy workplace.
- Safeguarding the health of employees, freelancers, clients, and visitors.
- Identifying potential hazards within the workplace.
- Setting a framework for dealing with hazards.
- Identifying risks.
- Assessing risks and action plan for handling risks.
- Framework for training on hazards and risk assessment.
- Fines can be issued on the spot.
- Redirection of funds from the company’s bank account.
- Issuance of warrant providing for the seizure of the company.
- Suspension of the company’s license.
- Issuance of an arrest warrant and imprisonment.
Employee Consultation and Feedback at Global Technology Industries
The WHS system has been put in place to ensure that the mission, vision, and objectives of the company are achieved (Industry Development Fund, 2019). Employees are, therefore, encouraged to ensure that they perform their duties with regard to the procedures outlined by the WHS systemThe ability of the WHS system relies on the capability of the decision makers and the direction they want for the company (Zhang, Lingard, Blismas, Wakefield, & Kleiner, 2015).The system has been planned and documented carefully, and all methods of identifying and managing hazards have been verified. Risk management is a major factor that ensures the direction of the company is for the good of the future and all resources are maintained (Becker & Smidt, 2016.
- Proper use of equipment.
- Attending consultation.
- Reporting on any identified risk.
- Constantly checking on the state of equipment.
- Constantly renovating the environment.
- Improving the furniture and work materials.
- Assessing the workplace environment for risks.
- Measure the extent of the risk.
- Identify the current control measures and their effectiveness.
- Identify the urgency of the required action.
The health and fitness of employees and customers forces companies to come up with systems that can monitor the health of their employees and ensure they are well enough to provide their services to the organization. At times, health options are extended from the hospital in order to cover health of employees my means such as wearable health systems (Lymberis & Gatzoulis, 2006. According to Verma et al,. (2012), the well-being and fitness of the personnel is a major factor that contributes the need for a simple and effective method of analyzing and monitoring health. Mismatching the medical sensors and mart phones leads to failures in the implementation of the functionality of the system. A model-based approach has been developed as a means to improve the design and to verify the WHS system as it simplifies its functionality and enables abstract system implementation. The system has a diverse hardware, operating system, and programming languages which have enabled its development. The system features automatic code generation that ensures a reduction in human errors and ensures fast implementation. The system has been design in relation to the existing laws, policies, and procedures which guide its implementation. The system has a proper interface which allows for consultation within the organization, therefore proper communication within different departments. The system is highly accessible and user-friendly to all users regardless of the level within the organization. There is need for all organizations and companies to manage their health services and systems (Lymberis & Gatzoulis, 2006).
Aspects that required improvement are:
- Facilities for employees are not enough.
- Hygiene, better furniture, and better screens with antiglare to protect from eye strains.
- The current computers need to be upgraded to better and more comfortable computers with comfortable keyboards.
- Custom note books and pens with company logos since employees currently have to purchase their own.
- The current congestion within the offices needs to be addressed since various incidences of people collapsing have been witnessed.
- Newly hired employees need to have their own training to have them equipped with our current systems and risk management strategies.
How these issues will be addressed:
- Purchase of additional facilities for the comfort of employees.
- Janitors will be hired to ensure that all places are clean, better furniture will be purchased, and better screens with antiglare.
- Keyboards will be upgraded.
- New books and pens with company logo will be supplied each month.
- The offices will be expanded in order to enhance the layout.
- Training for new and ongoing employees will take place each for four weeks.
Conclusion
Global Technology Industries is a company that deals with the manufacture of software, hardware, and all computer-related devices. The company has established itself globally with operations in many countries for the last two decades. With over 1000 workers, the company ensures it provides high level of services to clients globally. The company is in the process of implementing a WHS system that has been designed in order to provide a clear outline for the management of organizational work, health, and safety requirements. The WHS system will be available for all workers and freelancers, where the will be able to read and understand the guidelines and ask questions for any clarification. The WHS system has been put in place to ensure that the mission, vision, and objectives of the company are achieved. The health and fitness of employees and customers forces companies to come up with systems that can monitor the health of their employees and ensure they are well enough to provide their services to the organization.
References
Becker, K., & Smidt, M. (2016). A risk perspective on human resource management: A review and directions for future research. Human Resource Management Review, 26(2), 149-165. doi:10.1016/j.hrmr.2015.12.001
Darr, K. (2014). Managing Health Services Organizations and Systems (6th ed.). Washington DC, DC: Health Professions Press.
Industry Development Fund. (2019). WHS management systems. Retrieved from https://idfnsw.org.au/whs-systems
Lymberis, A., & Gatzoulis, L. (2006). Wearable health systems: From smart technologies to real applications. 2006 International Conference of the IEEE Engineering in Medicine and Biology Society. doi:10.1109/iembs.2006.260948
Verma, S., Milazzo, J., Xie, Y., Bagade, P., Banerjee, A., & Gupta, S. K. (2012). Model-based wireless health system design tool. Proceedings of the conference on Wireless Health – WH ’12. doi:10.1145/2448096.2448115
WHS Monitor. (2019). WHS Monitor – WHS project management. Retrieved from https://www.whsmonitor.com.au/whs-project-management
Workplace OHS. (2018). WHS Management System | Risk Management | Workplace OHS. Retrieved from https://workplaceohs.com.au/risk-management/whs-management-system
Zhang, P., Lingard, H., Blismas, N., Wakefield, R., & Kleiner, B. (2015). Work-Health and Safety-Risk Perceptions of Construction-Industry Stakeholders Using Photograph-Based Q Methodology. Journal of Construction Engineering and Management, 141(5), 04014093. doi:10.1061/(asce)co.1943-7862.0000954